Case Management

Supportive services are critical components of a behavioral health system and can help people meet their treatment goals. Supportive services take a variety of forms. Case management can coordinate behavioral health services with housing, employment, education, and other supports. Frequently, when individuals are involved in multiple public systems it is important for a single point of contact to coordinate care and engage all the system partners in service planning and delivery.


Because people with mental and substance use disorders often have more physical health problems than the general population, assistance in coordinating care across behavioral and physical health care providers can be a valuable support. One important outcome for people with mental and substance use disorders is employment, and supported employment services can be an important link to a job that not only supports independence, but also provides important social interaction. People may face barriers like lack of transportation or child care, so the ability to provide some flexible supports can be the difference between wellness and failure to receive treatment.


Another important set of services is recovery supports. In combination with treatment, recovery support services can enable individuals to build a life that supports recovery as they work to control symptoms though traditional treatments or peer-support groups. These types of services support the goals of community integration and social inclusion for people with mental and/or substance use disorders and their families. Serenity Wellness, LLC also encourages the use of peer support services, or services designed and delivered by people who have experienced a mental and/or substance use disorder and are in recovery.