Peer Support Services

Peer support services are an evidence-based mental health model of care which consists of a qualified peer support provider who assists individuals with their recovery from mental illness and substance abuse disorders.

We believe that peer support is an essential element of successful communities that is integral to recovery from mental health and substance abuse conditions. 

Peer support services present six advantages over traditional mental health and substance abuse services:

  • First, there is a sense of gratitude that is manifested in compassion and commitment.

The peer specialist’s compassion and commitment comes out of a deep sense of gratitude. There is something different about caring for another person because you see yourself in that person. You see where you were at one time in your life. Their pain, loneliness, and despair was once your pain, loneliness and despair. Because of this awareness, peer specialists find it more difficult to give up on someone because people did not give up on them.

  • Second, there is insight into the experience of internalized stigma.

Most peer specialists know that what they believe about themselves because they have a mental health condition can often be more disabling than the condition itself. They are aware that when they have the symptoms of the condition under control, their fears, low self-esteem and negative self-talk can still make it difficult for them to function in the way society expects people to function.

  • Third, peer specialists use their own lived experiences.

There is no more freeing experience than meeting a peer who understands what one is going through and truly feeling one is not alone. This experience of “I am not alone” brings a sense of understanding, trust, and hope.

  • Fourth, they have had the experience of moving from hopelessness to hope.

When one believes that there is nothing that she can do to improve the quality of her life, the person does nothing – not out of laziness or apathy, but out of hopelessness, despair and resignation. Most peer specialists have experienced this at one time in their lives. Yet they have been able to move through and beyond that hopelessness to believe they can act on their own behalf to create the life that they want. There is nothing more empowering to a person who has given up.

  • Fifth, they are in a unique position to develop a relationship of trust with their peers.

People are often more willing to share their real issues, concerns, hopes and dreams with a peer specialist than with non-peer, clinical staff.

  • Sixth, they have developed the gift of monitoring their illness and managing their lives holistically, including both mind and body.

Peer specialists are in a unique position to teach and motivate their peers toward whole health self-management. They have learned to recognize triggers and early warning signs, counteract the negative impact of stress, and create plans for taking care of themselves. They understand what it takes to integrate medical care with peer support and wellness in order to help others to recover from disabilities and respond to challenges.

The Centers for Medicare & Medicaid Services (CMS) issued the following statement as part of a letter to state Medicaid offices encouraging the use of peer specialists:[8]

“States are increasingly interested in covering peer support providers as a distinct provider type for the delivery of support services to Medicaid eligible adults with mental illnesses and/or substance abuse disorders. Peer support services are an evidence-based mental health model of care which consists of a qualified peer support provider who assists individuals with their recovery from mental illness and substance abuse disorders. CMS recognizes that the experiences of peer support providers, as consumers of mental health and substance abuse services, can be an important component in a State’s delivery of effective treatment. CMS is reaffirming its commitment to State flexibility, increased innovation, consumer choice, self-direction, recovery, and consumer protection through approval of these services.”

Peer support services are part of the array of services necessary for a culturally competent, recovery-based mental health and substance abuse system. Peer support services are equal partners with more traditional clinical services and may extend services to underserved populations. However, we recognize that peer support should not be used as a cost-saving substitute for clinical services, especially during the current era of budgetary constraints. As a means of securing reimbursement and ensuring quality care, peer services may include a certification process and should be available on a parity basis to all in need, regardless of the financing mechanism.

We recognize that while peer support programs today are often funded through state revenue, Medicaid, largely through managed care, has become a major funding stream.  Medicaid is increasingly being viewed as a means to fund mental health services and an increasing number of states are successfully implementing independent peer support services programs that bill Medicaid directly or through managed care organizations.

Background

A decades-long study by the World Health Organization found that individuals diagnosed with schizophrenia usually do better in countries in the developing world – such as India, Nigeria and Colombia – than they do in such Western nations as Denmark, England and the United States. According to an analysis of results, “Patients in developing countries experienced significantly longer periods of unimpaired functioning in the community, although only 16% of them were on continuous antipsychotic medication (compared with 61% in the developed countries). . . . The sobering experience of high rates of chronic disability and dependency associated with schizophrenia in high-income countries, despite access to costly biomedical treatment, suggest that something essential to resilience and recovery is missing in the social fabric.”

One such essential factor is peer support, which the Substance Abuse and Mental Health Services Administration (SAMHSA) has identified as a vital component in recovery. Since the mid-20th century, individuals who have psychiatric diagnoses have been creating effective and cost-efficient services that provide that missing factor. Peer-run services are based on the principle that individuals who have shared similar experiences can help themselves and each other. MHA believes that a peer-led vision of recovery needs to be the aim of all, even those most profoundly troubled, for whom friendship and belonging to a community in recovery can work wonders.

Peer support programs provide an opportunity for communities of individuals who have significantly recovered from their illnesses to help others direct their own recoveries by teaching one another the skills necessary to lead meaningful lives in the community. Peer support services have demonstrated effective outcomes such as reduced isolation and increased empathic responses. Research has also shown that outcomes improve when individuals serve as peer specialists on care teams. Serving others also helps to sustain recovery. The only downside is the “glass ceiling” that can relegate people with lived experience of mental health conditions to peer-serving jobs, precluding advancement.

Above information from:

https://www.mhanational.org/issues/position-statement-37-peer-support-services